Terms of Service

Last updated: January 15, 2025

1. Acceptance of Terms

By accessing or using MuVeraAI Corporation's ("MuVeraAI," "we," "us," or "our") website, products, and services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our Services.

These Terms apply to all visitors, users, and others who access or use the Services. By using the Services, you represent that you are at least 18 years old and have the legal authority to enter into this agreement.

If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Services

MuVeraAI provides AI-powered software solutions for infrastructure industries, including but not limited to:

**ReportForge**: Automated engineering report generation
**DefectVision**: AI-powered defect detection and inspection
**FieldCapture**: Mobile data collection and documentation
**ComplianceGuard**: Regulatory compliance monitoring
**Additional Products**: As described on our website and in product documentation

The specific features, functionality, and pricing of our Services may vary based on your subscription plan and are subject to change. We reserve the right to modify, suspend, or discontinue any part of the Services at any time.

3. User Accounts

Account Registration

To access certain features of our Services, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

Account Restrictions

You may not:

Share your account credentials with others

Create multiple accounts without our permission

Use another person's account without authorization

Transfer your account to another party without our consent

4. Acceptable Use Policy

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

Prohibited Activities

Violate any applicable laws, regulations, or third-party rights

Use the Services to transmit malware, viruses, or harmful code

Attempt to gain unauthorized access to our systems or other users' accounts

Interfere with or disrupt the integrity or performance of the Services

Reverse engineer, decompile, or disassemble any part of the Services

Use the Services to compete with MuVeraAI or for benchmarking purposes

Scrape, mine, or harvest data from the Services without permission

Upload content that is defamatory, obscene, or infringes intellectual property rights

Data and Content

You are solely responsible for the data and content you upload to the Services

You must have all necessary rights to upload and use such data

You must not upload data that violates privacy laws or confidentiality obligations

5. Intellectual Property Rights

MuVeraAI's Rights

The Services, including all content, features, and functionality, are owned by MuVeraAI and are protected by copyright, trademark, patent, and other intellectual property laws. Our name, logo, and product names are trademarks of MuVeraAI.

License to Use Services

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes.

Your Content

You retain ownership of the content and data you upload to the Services. By uploading content, you grant MuVeraAI a limited license to use, process, and display such content solely to provide the Services to you.

Feedback

If you provide feedback, suggestions, or ideas about our Services, you grant us the right to use such feedback without restriction or compensation.

6. Payment Terms

Fees and Billing

Fees for our Services are as set forth on our website or in your order form

All fees are non-refundable except as expressly stated in these Terms

We may change our pricing with 30 days' notice

Payment Processing

Payment is due according to the billing cycle specified in your subscription

You authorize us to charge your designated payment method

Late payments may result in suspension of Services

Taxes

You are responsible for all applicable taxes. If we are required to collect taxes, they will be added to your invoice.

Disputes

You must notify us of any billing disputes within 30 days of the charge.

7. Data Privacy and Security

Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

Data Processing

For enterprise customers, we offer Data Processing Agreements that govern our processing of personal data on your behalf.

Security Measures

We implement industry-standard security measures to protect your data, but we cannot guarantee absolute security. You are responsible for maintaining the security of your account credentials.

Data Retention

We retain your data in accordance with our Privacy Policy and any applicable agreements. Upon termination, you may request export of your data.

8. Warranties and Disclaimers

Service Warranty

We warrant that the Services will perform substantially in accordance with the applicable documentation during your subscription term.

Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

No Guarantee of Results

We do not guarantee that the Services will meet your specific requirements or achieve any particular results. The Services are tools to assist your work, not replacements for professional judgment.

AI Limitations

Our AI-powered features are designed to assist but not replace human decision-making. You are responsible for reviewing and validating all outputs from our Services.

9. Limitation of Liability

Limitation

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MUVERAAI'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO MUVERAAI IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Exclusions

IN NO EVENT SHALL MUVERAAI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, OR GOODWILL, REGARDLESS OF WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Exceptions

The limitations in this section do not apply to:

Breaches of confidentiality obligations

Violations of intellectual property rights

Gross negligence or willful misconduct

10. Indemnification

You agree to indemnify, defend, and hold harmless MuVeraAI and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

Your access to or use of the Services
Your violation of these Terms
Your violation of any third-party rights, including intellectual property rights
Any content you upload to the Services

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you.

11. Termination

Termination by You

You may terminate your account at any time by contacting us or using the account settings in our Services. Termination does not entitle you to a refund of prepaid fees.

Termination by Us

We may suspend or terminate your access to the Services if:

You breach these Terms

We are required to do so by law

We discontinue the Services

Your account has been inactive for an extended period

Effect of Termination

Upon termination:

Your right to use the Services immediately ceases

You remain liable for all fees incurred prior to termination

Provisions that by their nature should survive termination will survive

12. Governing Law and Disputes

Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles.

Dispute Resolution

Any dispute arising from these Terms shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of JAMS, conducted in San Francisco, California.

Class Action Waiver

You agree to resolve disputes with us on an individual basis and waive any right to participate in a class action lawsuit or class-wide arbitration.

Exceptions

Either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property rights.

13. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date.

Your continued use of the Services after such changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Services.

For significant changes, we may provide additional notice, such as email notification or a prominent notice on our website.

14. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any applicable order forms, constitute the entire agreement between you and MuVeraAI regarding the Services.

Waiver

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights.

Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

Force Majeure

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond their reasonable control.

15. Contact Information

If you have any questions about these Terms, please contact us:

MuVeraAI Corporation

Legal Department

123 Innovation Drive, Suite 400

Palo Alto, CA 94301

United States

Email: legal@muveraai.com Phone: +1 (650) 555-0100