Privacy Policy
Last updated: January 15, 2025
Table of Contents
1. Introduction
MuVeraAI Corporation ("MuVeraAI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our products and services, or otherwise interact with us.
Please read this privacy policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this privacy policy. If you do not agree with the terms of this privacy policy, please do not access our services.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
Personal Data
When you register for an account, request a demo, or contact us, we may collect personally identifiable information, such as:
Usage Data
We automatically collect certain information when you visit, use, or navigate our services:
Project Data
When using our products, you may upload or input:
We process this data solely to provide our services and do not use it for other purposes without your explicit consent.
3. How We Use Your Information
We use the information we collect for various purposes, including:
Service Delivery
Improvement and Development
Communication
Legal and Security
4. Disclosure of Your Information
We may share information we have collected about you in certain situations:
Service Providers
We may share your information with third-party vendors and service providers who perform services for us, such as:
Business Transfers
In connection with any merger, acquisition, or sale of company assets, your information may be transferred to the acquiring entity.
Legal Requirements
We may disclose your information where required by law, regulation, or legal process.
With Your Consent
We may share your information for any other purpose with your explicit consent.
We Do Not Sell Your Data
MuVeraAI does not sell, rent, or trade your personal information to third parties for their marketing purposes.
5. Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information:
- **Encryption**: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
- **Access Controls**: Role-based access and multi-factor authentication
- **Infrastructure**: SOC 2 Type II compliant cloud infrastructure
- **Monitoring**: Continuous security monitoring and incident response
- **Training**: Regular security training for all employees
While we have taken reasonable steps to secure the information you provide to us, no security system is impenetrable. We cannot guarantee the complete security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted over the Internet.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
- **Account Data**: Retained while your account is active and for 3 years after closure
- **Usage Data**: Retained for 2 years for analytics purposes
- **Project Data**: Retained according to your subscription terms; deleted upon request
- **Communication Records**: Retained for 5 years for legal compliance
You may request deletion of your data at any time by contacting us at privacy@muveraai.com.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Access and Portability
You can request a copy of the personal information we hold about you in a portable format.
Correction
You can request that we correct inaccurate or incomplete personal information.
Deletion
You can request that we delete your personal information, subject to certain exceptions.
Opt-Out
You can opt out of receiving marketing communications at any time by clicking "unsubscribe" in our emails or contacting us.
Data Processing Objection
You can object to certain processing of your personal information.
To exercise these rights, please contact us at privacy@muveraai.com.
8. International Data Transfers
MuVeraAI operates globally with offices in the United States, UAE, Saudi Arabia, Israel, and Qatar. Your information may be transferred to and processed in countries other than your own.
We ensure appropriate safeguards are in place for international transfers, including: - Standard Contractual Clauses approved by relevant authorities - Data Processing Agreements with all service providers - Compliance with applicable data protection laws
For customers in specific regions, we offer data residency options to keep your data within your geographic area.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information from our servers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
For significant changes, we will provide additional notice, such as email notification or a prominent notice on our website.
We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
MuVeraAI Corporation
Privacy Team
123 Innovation Drive, Suite 400
Palo Alto, CA 94301
United States
Email: privacy@muveraai.com Phone: +1 (650) 555-0100
For data protection inquiries in the EU, you may also contact our Data Protection Officer at dpo@muveraai.com.